Simplify Your Supplier Payments and Save Time and Money!
In today's blog we take a look at the unsung heroes of our Central Billing team. The people responsible for ensuring your suppliers get paid on time and all invoice queries are sorted promptly and efficiently.
Are you tired of dealing with multiple supplier invoices every month and being passed from one contact to another in an attempt to resolve issues? Beacon Central Billing can help! The team collate all of your monthly Beacon supplier invoices and consolidates them into one total amount. This process makes paying and recording suppliers' invoices much more straightforward, with only one statement to check. Once approved, they then collect the statement total from you by direct debit and pay your suppliers on your behalf. Your dedicated Central Billing Account Manager will also provide a dispute resolution service by querying invoices, requesting credits and managing disputes to reduce your admin burden, too.
The four-strong team consists of Dawn Lund, Janet Dobson, James Hitchen and Nick Baxter and is headed up by our Customer Engagement Manager, Jane Murray. Jane is a passionate advocate for the service and is keen to highlight the many business benefits the service brings. "There are so many positives associated with our Central Billing service," she says. "For example, businesses can take advantage of extended credit due to the pre-scheduled payment dates. Plus, our Central Billing calendar of activity also allows for effective cash flow planning. On top of that, our dedicated team of problem solvers have excellent relationships with escalated contacts within our supply base. This access to senior decision-makers means that the team can sort customer queries promptly and efficiently.”
Jane is also keen to point out the team's invaluable support during dispute week. "At the end of the month, a customer could have disputes with five different suppliers over five different invoices. But if they use our Central Billing function, they could resolve all of those disputes with just one short phone call. Attempting to sort these queries can be extremely time-consuming, particularly if you don't have a dedicated account manager with all of your suppliers. Our team will act as ambassadors for your business – ensuring that any issue is resolved to your satisfaction. Just think of them as an extension to your in-house operations "
With so many rewards on offer, it's easy to see why Beacon's Central Billing service is becoming increasingly popular with businesses of all sizes. The team have a wealth of supplier engagement experience and financial expertise between them, which means they're well-placed to help businesses streamline their invoice and payment processing.
Contact us today if you're interested in learning more about how Central Billing can simplify your supplier payments and save you time and money. We'd be happy to answer any of your questions.